Lucky Coin Terms & Conditions

Welcome to Lucky Coin. These Terms and Conditions form a binding agreement between you and ONCHAIN Technologies Ltd, the operator of Lucky Coin, which has been active since 2026. Lucky Coin is licensed and regulated by the Government of Anjouan under licence number ALSI-202411002-FI1. By registering an account, depositing funds, or placing any wager with us, you confirm that you have read, understood, and accepted everything set out here.

We may reference other documents that also apply to your use of Lucky Coin, including our Privacy Policy and any specific promotion rules published alongside a given offer. Where a promotion has its own terms, those additional rules apply on top of this agreement. If you do not agree with any part of these Terms, please do not use our services.

The minimum deposit at Lucky Coin is 20 USD. We accept a range of payment methods including Visa, MasterCard, Google Pay, Bank Wire Transfer, and cryptocurrencies such as Bitcoin, Ethereum, Tether, USD Coin, and others shown at the cashier. All accounts and transactions are handled in USD.

Before we process withdrawals, we are required to verify your identity as part of our Know Your Customer (KYC) and anti-money-laundering obligations. You may be asked to provide government-issued photo ID, proof of address, and proof of ownership of the payment method used. Withdrawals are typically processed quickly — often within about one hour of approval — though the time to reach your account depends on your chosen method. We may delay or decline a withdrawal until verification is satisfactorily completed, and funds must be withdrawn to a source registered in your own name.

Promotions such as our seasonal offers are optional and carry their own conditions, including wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry dates. You must meet all applicable wagering requirements before bonus funds or winnings derived from them can be withdrawn. Where a specific promotion's rules conflict with these general Terms, the promotion rules control for that offer.

We expect all play to be fair and in good faith. The following are strictly prohibited: using bots, automated software, or exploits; colluding with other players; abusing bonuses through multiple accounts or coordinated betting patterns; and using funds derived from unlawful activity. Where we detect fraud, manipulation, or abuse, we may void bets and bonuses, withhold winnings, and close the account concerned.

You must be at least 21 years of age to open an account and play at Lucky Coin. We reserve the right to request proof of age at any time and to suspend or close any account where age cannot be verified. Underage gambling is a criminal offense and we take it seriously.

You are solely responsible for ensuring that online gambling is legal in the location from which you access Lucky Coin. Access is prohibited in any jurisdiction where our services would breach local law. We may block registration or play from restricted territories, and we do not accept responsibility for a player who conceals or misrepresents their location. By using our services you warrant that you are acting on your own behalf and not on behalf of any third party.

Lucky Coin is provided on an "as is" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, or for losses arising from events beyond our reasonable control, including interruptions to internet connectivity, hardware failures, or errors in game software. Where a game malfunctions, affected rounds and any related payouts may be voided.

If you have a complaint, please contact our support team first through live chat so we can try to resolve it directly. If a matter cannot be settled, it may be escalated to the Government of Anjouan as our licensing authority. These Terms are governed by the laws applicable to our licence, and any dispute will be handled under that framework.

We may update these Terms from time to time to reflect changes in law, regulation, or our services. When we make material changes, we will post the revised version on this page with an updated effective date. Continued use of Lucky Coin after changes take effect constitutes your acceptance of the updated Terms.

You may close your account at any time by contacting support. We may also suspend or close an account where these Terms are breached, where required by law, or to protect players. If your account remains inactive for an extended period, we may treat it as dormant and may apply an administrative fee in line with applicable regulation; we will always aim to return any remaining verified balance to you.

We are committed to safer gambling. Tools such as deposit limits, time-outs, and self-exclusion are available, and you can read more on our Responsible Gambling page. If gambling stops being fun, please reach out for support.

Each player may hold one account only. Accounts must be registered with true, complete, and current information, and you agree to keep those details up to date. Duplicate accounts, accounts opened using another person's identity or payment method, and accounts created to abuse promotions may be closed, and any resulting winnings may be voided.

You are responsible for safeguarding your login credentials and for all activity that takes place under your account. Do not share your account or allow anyone else to use it. If you suspect unauthorized access, contact us immediately via live chat so we can help secure your account.